Privacy Policy

At Decorations Shop, your trust is the most important part of our celebration planning together. We are committed to protecting your privacy and ensuring your personal information is handled with the utmost care and security. This Privacy Policy explains how we collect, use, share, and protect your information when you visit xmasdecooffer.com.

By using our website, you agree to the practices described in this policy. We encourage you to read it carefully.

1. Information We Collect

We collect information that helps us provide you with a joyful and seamless shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details.
• Transaction Information: Details about the products you purchase and your payment method (e.g., Visa, MasterCard, JCB, PayPal).
• Technical Information: Including your IP address, browser type, device information, and pages you visit on our site.
• Communication Records: Any correspondence with us via email ([email protected]) or other channels.

2. How We Use Your Information

We use your information to:

• Process your orders and deliver your decorations and party supplies.
• Provide customer support and respond to your inquiries.
• Improve our website, products, and services based on your preferences.
• Send you relevant offers and updates (only if you have opted in).
• Prevent fraud and ensure the security of our website and transactions.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted partners who assist us in payment processing, shipping, and IT services. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.

Please note that we serve customers globally (excluding some Asian and remote regions), and your data may be processed outside your country of residence, always in compliance with applicable privacy laws.

4. Data Storage and Security

We take the security of your data seriously. All transactions are protected by industry-standard encryption technology. We never store your complete payment details on our servers. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.

Our operations are based in Canberra, Australia, and we adhere to Australian privacy principles as well as other applicable international regulations.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request promptly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies help us remember your preferences and items in your shopping cart.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Thank you for trusting Decorations Shop with your celebration needs. We are here to help make your events magical!

Happy celebrating,
The Decorations Shop Team